COVID-19: We are open and deliver, minor delays may occur.

Delivery Policy

We offer FREE delivery to all our products within UK mainland. 

Orders are processed within 24-72 hours.

The majority of deliveries are completed within 5 - 10 business days; the courier will be in contact once they have a route planned to your postcode area to inform of the delivery details. Your delivery method will vary depending on the items in your basket; by size, weight and fragility.

Kindly note, this just an estimated delivery time, some items may take longer to be delivered. If you’re unsure of the delivery method of your order please contact our team at info@thedecorbrand.co.uk.

Express Delivery

If you want your order to be delivered faster, please get in contact and we can quote you on an express delivery service in order to get your items delivered before a specific date.

Surcharge Areas

We can deliver our Products anywhere in mainland Great Britain and some cases the rest of Europe. Unfortunately free delivery does not cover some areas of Ireland, Scotland including the islands or the Highlands/Islands of Scotland, post code areas of  (AB, IV, PA, PH, FK, KY, DD, HS, KA KW and for certain products EH) are not included in free delivery, if free delivery does not include your postcode area we will email you after the order is placed to inform you of the relevant delivery charge, we currently don not deliver to Europe but if you are interested in any of our products and you live in one of these places then just send us an email and we will  work out a shipping cost for you, just get in touch.


If you have ordered multiple items in the same order your items may arrive on different days or from different couriers, but you won’t be charged for additional deliveries.Please wait until your delivery due time has passed before contacting us.


If your delivery is overdue, or your items have been accidentally damaged in transit, or for any other queries, email our customer services team at info@thedecorbrand.co.uk or call 020 3633 9189 for assistance (9am-5pm Monday-Friday).

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